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Customer Shipping Policy

Shipping Policy

At Bhuvaneswari Tools, customer satisfaction is important to us. This policy explains when refunds, replacements or exchanges may be provided for products purchased from our website.

1. Order Processing

  • Orders are processed during regular business days and working hours.
  • Processing time may vary depending on product availability and order volume.
  • Customers will be contacted if there are any delays or stock issues.

2. Shipping Coverage

  • We currently ship across India.
  • Selected international shipping available (if applicable).
  • Availability may vary based on destination and product type.

3. Delivery Time

  • Within Tamil Nadu: 1–3 business days.
  • Within India: 3–7 business days.
  • International Shipping: Depends on location & courier.
  • Delivery time may vary due to weather, holidays or courier delays.

4. Shipping Charges

  • Shipping charges depend on product weight and dimensions.
  • Delivery location affects shipping cost.
  • Courier service selection may affect charges.
  • Applicable charges will be shown during checkout or communicated directly.

5. Order Tracking

  • Tracking details may be shared via Email.
  • SMS shipping updates may be provided.
  • WhatsApp updates may be shared.
  • Phone communication may be used if required.

6. Damaged or Missing Items

  • Contact us immediately after delivery.
  • Share clear photos of the package and product.
  • Retain original packaging for verification.
  • Our team will review and provide support.

7. Delayed Deliveries

  • Courier company delays.
  • Natural disasters or weather issues.
  • Government restrictions.
  • Unexpected logistical issues.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Bhuvaneswari Tools is not responsible for delays or failed deliveries caused by incorrect address or contact information.

9. Contact Us

Bhuvaneswari Tools
Coimbatore, Tamil Nadu, India
support@bhuvaneswaritools.com
9361219266 / 6380165659
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